FROM: RE/MAX EXECUTIVES CONTACT: TAMARA INZUNZA
2104 Mt Vernon Avenue 703-623-8759
Alexandria, VA 22301
COMPLETES CUSTOMER SERVICE REFERRAL-BUILDING COURSE FOR THE RESIDENTIAL SPECIALIST
Alexandria, VA - December 6, 2017 --- Top producing agent, Tamara Inzunza has just returned from Virginia Beach, VA where she completed a highly specialized course in customer service referral-based business conducted by the Council of Residential Specialists of the NATIONAL ASSOCIATION OF REALTORS.
This course is in a series of professional education sequences required to qualify for the coveted Certified Residential Specialist (CRS) Designation.
The course covered the implementation of specific ideas to add value to and enhance the delivery of exceptional customer service, both during and after the buying and/or selling of a home.
During the two-day course, students actively participated in the hands-on development of plans and programs designed to ensure the professionalism of the residential sales associates.
"I earned my CRS designation back in 2003, but my commitment to learning has not faded," said Inzunza. "With things like identity theft, hacking, and the constant barrage of entities trying to get your personal information, more and more people want to work with a Realtor that they trust, or has been referred by someone who they trust. Since my business is relationship-based, I want to do everything I can to continue to stay in touch with my past clients, but also provide value by helping them keep track of their property values and sharing what's going on in the real estate market, the economy, and how it affects them. When I attend these classes, not only do I learn great information from the instructor, but also from seasoned agents from across the country, who afterward become part of my professional network. When I have a client who is relocating or PCSing for the military, I want to make sure that I refer them to a Realtor who follows the same service track. I can't wait to put these strategies in place in my work at RE/MAX Executives."
The Council of Residential Specialists Courses are presented throughout the U.S. in affiliation with the NATIONAL ASSOCIATION OF REALTORS, as part of its ongoing program of promoting the professionalism of the residential sales associate.